Shipping policy

North Ritual Co. is operated by North Ritual Co.. By placing an order through northritualco.com, you agree to the shipping terms below. These terms are provided to help set clear expectations around processing, delivery and order tracking.

Shipping Costs

We offer shipping options at checkout based on your order value, location and selected delivery method.

Available shipping methods may include:

  • US Standard Shipping

Shipping costs are calculated and shown at checkout before payment is completed.

Order Processing

Orders are usually processed within 1–5 business days.

During busy periods, product launches, seasonal peaks or supplier delays, processing may take slightly longer. Orders are processed on business days only, excluding weekends and public holidays.

Once your order has been accepted and sent for fulfilment, we may be unable to amend or cancel the order.

Delivery Times

Estimated delivery times after processing are:

  • US Standard Shipping: 2–5 business days

Delivery times are estimates only and may vary due to carrier delays, weather, incorrect address details or other factors outside our control.

Shipping Locations

At this time, we primarily ship within the United States.

Shipping to Alaska and Hawaii is currently unavailable due to supplier fulfilment restrictions.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with your tracking details.

Please allow up to 48 hours for tracking information to update after dispatch.

Incorrect Address Details

Please make sure all shipping details are correct before placing your order.

North Ritual Co. is not responsible for delays, failed deliveries or lost parcels caused by incorrect or incomplete address details entered at checkout.

Lost or Delayed Parcels

If your order has not arrived within the expected delivery window, please contact us at [ENTER CUSTOMER SERVICE EMAIL HERE] with your order number.

We will review the tracking information and work with the carrier or fulfilment partner to help resolve the issue.

Damaged Parcels

If your order arrives damaged, please contact us within 7 days of delivery with:

  • Your order number
  • Clear photos of the damaged item
  • Clear photos of the outer packaging

We will review the issue and advise on the next steps.

Split Shipments

Some orders may arrive in separate parcels depending on product availability, fulfilment location or order size. If this happens, you will receive tracking details for each shipment where available.

Customs, Duties and Taxes

North Ritual Co. is currently built for the US market. If international shipping is offered in future, customers outside the United States may be responsible for customs fees, import duties, taxes or handling charges applied by their local authorities.

Contact Us

For shipping questions, please contact us at:

Email: support@northritualco.com.